Working with External Users Part 2: Teams

As covered in a previous post, Teams is a fantastic tool for chat and collaboration and a great hub for working on projects and in teams. At some point however, it’s extremely likely that you will need to invite externals into your Team.

To do this, you will first need to enable guest access in the Teams admin center.

Navigate to Org-Wide Settings and then select “Guest access”:

Ensure that “Allow guest access in Teams” is set to “On”.

Next, you can navigate to the relevant Team, click the three dots and select “Manage team”.

Click “Add Member” (NOTE you will only be able to add members if you are a Team owner)

In the pop up window, type in the email address of the external user, click to “Add as a guest” and then click the “Add” button.

The external user will then receive an email invitation to your Team. When they click on the invite, they will be prompted to log into their Microsoft 365 account, or create one if they have not previously used that email address with any Microsoft service.

Your external user will have mostly the same access as your other internal Team members, with a couple of exceptions:

• They will not be able to add or delete tabs

• They will not be able to search for users in your organisation

• They may not be able to add or delete channels (You can change this in the Team settings):